Deaf and Hard of Hearing Services

As one of the first organizations to open a deaf and hard-of-hearing residential program in the United States, People Incorporated has led the way in providing culturally competent integrated mental health, medical, and independent living services to the deaf, hard-of-hearing, and deaf-blind communities. 

From inpatient, drop-in, or in-home health services, we have a wide system of care, helping individuals dually find support within the deaf community and wherever they are at in their mental health journey. 


Call Central Access at 651-774-0011, Monday through Friday, from 7:00 a.m. – 5:00 p.m. for openings and eligibility information.* If you are deaf or hard-of-hearing, there’s an option to connect with us using a teletypewriter (TTY) phone number (under the Locations tab below).

*For the Individualized Home Supports (IHS) program only, referrals are made through the Program Supervisor. Call 651-288-3460 #3459 to schedule an intake.

We serve adults 18 years of age or older who are deaf, hard-of-hearing, and deaf-blind. We work closely with you throughout the process to determine eligibility and the program that is most appropriate for your needs.

Most of our programs require that an individual also have a mental health diagnosis, with the exception of our case management and IHS services.

Case management services require that an individual either have a mental health diagnosis or a vulnerability that requires Adult Protection Services. 

All of our services emphasize cultural accessibility, with the primary mode of communication being ASL. 

Most of our programs are covered by Medical Assistance through the Community Access for Disability Inclusion (CADI) Waiver, Brain Injury (BI) Waiver, or the Developmental Disabilities (DD) Waiver and other financial assistance programs. Our IHS and adult foster care programs require waiver eligibility.  

Outpatient Care 

  • Individualized Home Supports (IHS): Provides in-home independent living and community living support
  • Case Management – Anoka, Dakota, Hennepin, and Ramsey Counties: case managers coordinate services to meet treatment plan goals 
  • Drop-In Services: Educational groups, peer support, social activities

Inpatient Care 

We take a customized, individualized approach to care, with an emphasis on: 

Mental Health Support

  • Mental illness assessment, treatment plan, and medication management 

Independent Living Skill Development

  • Adaptive skills: problem-solving, crisis intervention, positive support strategies 
  • Integration of care with other providers including appointment scheduling
  • Budgeting, and shopping, cooking/meal planning and nutrition, employment skills, household management, using transportation, socialization and recreational skill development
  • Community participation

All of our staff are fluent in ASL, have experience working with individuals who are deaf, and they may also be deaf. Our employees have broad backgrounds in human services, including social work, mental health, and psychiatric rehabilitation.  

Deaf and Hard of Hearing Services – Case Management 

Anoka, Dakota, Hennepin, Ramsey, and Washington Counties 
317 York Ave.
Saint Paul, MN 55130 

TTY: 651-288-3463 (Video Phone: 651-964-1424) 

Deaf Mental Health Services – Drop-In Center/IHS/Deaf Supportive Living 

726 2nd St. NE 
Minneapolis, MN 55413 

TTY: 612-379-1079 

Penn House – Community Residential Services  

1800 Penn Ave. North 
Minneapolis, MN 55411

TTY: 612-521-9869 (Video Phone: 612-284-9717) 

Scott House – Community Residential Services 

7573 Scott Ave. North
Minneapolis, MN 55443 

TTY: 763-503-6794 (Video Phone: 651-964-1527)