Date: January 15th, 2020
CEU Type(s): Behavioral Health, Social Work
Ways to Join:
- In person in Golden Valley, MN
This class presents a neurobiological framework for understanding the nature of upset encounters and discusses common mistakes that people make in attempting to diffuse them. The intervention begins with “checking oneself” and establishing good control of one’s nonverbal communication, including pace and tone of voice. From there, the class examines and practices verbal responses that promote empathic connection to calm the crisis.
Jewish Family and Children’s Services
5905 Golden Valley Rd
Golden Valley, MN 55422