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Training Testimonial

“I really liked the focus on skills; we got a nice ‘take-away.'”

— Eric, Resource Minnesota

De-escalation Part 1

Date: November 13th, 2019
Time: 8:45am-12:00pm
CEUs: 3.0
CEU Type(s): Behavioral Health, Social Work

Ways to Join:

  • In person in Eagan, MN
  • Via LIVE online stream

This class presents a neurobiological framework for understanding the nature of upset encounters and discusses common mistakes that people make in attempting to diffuse them. The intervention begins with “checking oneself” and establishing good control of one’s nonverbal communication, including pace and tone of voice. From there, the class examines and practices verbal responses that promote empathic connection to calm the crisis. 

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Location Information

People Incorporated Training Institute

Address:
860 Blue Gentian Rd
Suite 160
Eagan, MN 55121

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