Telemedicine | Telephonic | Telepsychiatry | Telehealth

However you refer to it – it’s all about ensuring that we are there for you during this challenging time and able to support your mental health needs.

Telemedicine Mental Health Services

The COVID-19 pandemic is impacting our communities in every direction whether it be financially, mentally, physically, and socially.

Taking a holistic approach to treating mental health and other challenges during these uncertain times is vital, especially for those living with a mental illness. We are dedicated to protecting your health and safety while still providing you with the services you need.

That’s why we’ve innovated a new way to ensure our outpatient mental health services are accessible through telemedicine (real-time video teleconferencing) capabilities, which are available in the comfort of your own home. 

Many of our services including but not limited to mental health assessments, therapy, medication management, and independent living skill support, are offered through telemedicine. As always, we provide telephonic care navigation services to help guide you to the most appropriate care option.

Getting Ready For Your Telemedicine Appointment

Telemedicine services are available through Microsoft Teams, an app you can download on any smartphone, tablet, laptop or desktop computer, or FaceTime, which is available on Apple devices only. These apps allow for a secure remote video and audio meeting using a reliable internet connection. If you do not have access to technology, we can also offer services via a phone call. 

Accessing Microsoft Teams

Smartphone/Tablet

• Download and open the Microsoft Teams app from the Google Play or Apple App Store
• Select Join Microsoft Teams Meeting from the meeting invite emailed to you
• Enable your microphone when the app prompts you and enable the camera (tap the camera icon at the bottom of the phone)

Laptop/Desktop Computer

• Select Join Microsoft Teams Meeting from the meeting invite emailed to you
• You will be prompted to download the Microsoft Teams app or join the meeting through the browser (Chrome or Microsoft Edge are supported)
• Make sure to allow access to your microphone and camera when prompted