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Training Testimonial

“I really liked the focus on skills; we got a nice ‘take-away.'”

— Eric, Resource Minnesota

De-escalation: Creating Connection in Crisis

Date: April 5th, 2017
Time: 9:00am-12:00pm
CEUs: 3.0
CEU Type(s): Social Work

This class examines and practices nonverbal and verbal strategies that help to lower the intensity of a potentially violent encounter with an upset person. The neurobiology and biology of stress is examined to provide a rationale for intervention strategies.

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